Warranty Policies

At elsalvadorstays.com, we strive to provide quality service to our customers. Below, we detail our warranty policy for the services we offer:

*Reservation Guarantee*

We guarantee that the vacation rental property reserved will be available on the agreed dates and in the conditions described in the listing on our website. In the event of any modification or unforeseen issue, we commit to offering an alternative solution that meets the customer’s expectations.

*Cleaning and Maintenance Guarantee*

We are committed to maintaining our vacation rental properties in optimal cleaning and maintenance conditions. If the customer encounters any cleaning or maintenance issues during their stay, we pledge to resolve them promptly and satisfactorily.

*Customer Service Guarantee*

Our customer service team is available to respond to any inquiries or issues that may arise before, during, or after the customer’s stay in one of our vacation rental properties. We are committed to providing friendly, professional, and efficient service at all times.

*Claims Procedure*

In the event that the customer has a claim related to our warranty policy, we invite them to contact our customer service team as soon as possible so that we can address the situation and find an appropriate solution.

*Limitations*

Our warranty does not cover damages caused by misuse of the vacation rental property, acts of vandalism, natural disasters, or other events beyond our control.

*Policy Updates*

We reserve the right to modify this warranty policy at any time. Customers are encouraged to review this page frequently to stay informed of any changes.

For additional inquiries about our warranty policy, please contact us.